Theories and applications of public administration research; quantitative and qualitative research design; conceptual framework; sampling selection; research tools; data analysis; research proposal; Statistics testing in public administration; post hoc testing for ANOVA; two-way ANOVA; ANCOVA; simple and multiple regression analysis; confidence interval for statistics estimation and power; optimal sample size; multivariate statistics; statistical package using for data analysis; qualitative data collection methods and instruments; qualitative data analysis techniques; quantitative and qualitative research reporting; research publication; research ethics